Schedule: Tuesday-Saturday0400-1230 with weekends, holidays, on-call and other shifts as needed

Location: Rust

Hourly/Salary: Hourly

JOB SUMMARY:
The Clinical Lab Assistant, Level 2 is a TriCore position able to work independently and with minimal supervision and/or oversight. Regular in-person attendance during scheduled work hours is essential. The CLA2 is able to perform a minimum of three (3) of the identified modalities associated with the level and exhibit problem solving skills. Promotion opportunities for this position may include upward movement to a CLA3.

ESSENTIAL FUNCTION:
The following items are requirements for all individuals holding a CLA2 title or above, in addition to the required three (3) modalities.
1. Performs duties in a professional and courteous manner.
2. Maintains supplies and inventory necessary to perform departmental functions.
3. Observe students and\or new staff as needed.
4. Exhibit strong problem solving skills to ensure exceptional customer and patient care service levels.
5. Responsible for hospital communication responsibilities as assigned, including on-call responsibilities during scheduled hours (cell phone) by location.
6. Demonstrates effective telephone and verbal communication skills
7. Actively demonstrates professional judgment when dealing with clients, patients and co-workers.
8. Perform clerical functions as needed by the department, including, but not limited to documenting critical communication such as call-ins in the absence of a supervisor.

9. Responsible for maintaining levels of confidentiality associated with an elevated position and access to personal and confidential information.
10. Participate in and maintain coverage levels for on call as needed/required to meet service levels.
11. Committed to maintaining service levels; including the need to float to other locations or sections as needed and on short notice.
12. Participate in coverage for holidays, evenings, and weekends as needed or required.
13. Intermediate P.C. skills.
14. Other duties as assigned by the department management.

MODALITIES:
A Clinical Lab Assistant, Level 2, will have demonstrated proficiency, documented annual competency, and be consistently scheduled to perform at least three of the modalities listed below. Assigned modalities are determined by the department leadership.
1. Check-in and Order Entry\Reconciliation- (Modality per system- Clinical, Anatomic, Research, Referral Testing) Including, but not limited to:
a. Identifying patient in system
b. Reconciling electronic orders
c. Manual Entry when necessary
d. Insurance\payment when necessary
2. General Phlebotomy (ages 10 and above) includes vacutainer , butterfly and syringe collections.
3. Special Collections and/or external shipping certification. Special Collections include but are not limited to arterial blood gas, pediatric and infant draws, sweat collection, breath collections, occ health/drug screen collections, MRSA and Covid collections, therapeutic phlebotomies)
4. Assisting provider performed procedures, including but not limited to FNA, Bone Marrow, EBUS, Bronchial lavage.
5. Specimen Processing (includes Specimen receipt, specimen sorting , specimen delivery\loading, decanting and retrieval for send out testing and surgical sample triage, Specimen storage and disposal functions)
6. Non-conformity investigation\Problem Resolution (examples Problem Desk aka Portal, TLC, NCE responses, client service) includes proper documentation.
7. Lab Equipment Maintenance and\or support (superuser), to include chemical and biohazard waste management for non-testing instrumentation (cryostats and stainline)

8. Sample Testing (waived to moderate) including appropriate instrument maintenance, including biohazard disposal, and QC.
a. Reviews results to see if they are within defined parameters. Identifies and resolves technical specimen problems. Report out results.
b. Identifies, researches and resolves specimen, QC, or instrument problems.
9. Consistent training and\or assisting in competency assessments of modalities to employee and\or students with completing initial training documentation. This may include N95 FIT Testing,
10. Department specific skilled technical assistance:
a. BB-Product prep: irradiating units, thaw cryo and plasma, splitting plasma and platelets
b. Infectious Disease- Planting patient specimens that includes: Tissue and Bone processing (grinding and cutting), Plate Inoculation, Knowledge of anaerobic versus aerobic incubation requirements
c. Genetics and Cytometry – Nucleic acid extraction, cell culture and harvesting, renal transplant kit oversight and patient testing scheduling and monitoring
d. Histology and Cytology – Cytology specimen processing, slide preparation and staining, Histology specimen processing, including bone marrow grossing and knowledge of processing for each tissue type.
e. TRI Honest Broker
11. Department specific clerical or support functions
a. Organization of AP/HP cases and slide distribution
b. FFPE Block and slide filing and material retrieval
c. Consult Case management (ordering, material retrieval, billing, Client on the Fly, report upload)
d. Client Material return
e. Unit allocation & issue: cryo, plasma, platelet, bone and tissue
12. Skilled Inventory management: (ordering, receiving, monitoring par levels, end of month reconciliations, includes blood supply, reagents, supplies, TriBuy training and competency)

MINIMUM EDUCATION:
•H.S. diploma or equivalent.

MINIMUM EXPERIENCE:
•Demonstrated proficiency in at least three of the Clinical Lab Assistant modalities as defined by TriCore leadership. Experience outside of TriCore may be considered if candidate/employee is able to demonstrate competency in at least three modalities through documented experience questionnaire. This assessment will be conducted and documented by leadership for consideration.

PREFERRED:
•PBT (ASCP) or equivalent certification. Completion of a relevant Clinical Lab Assistant or comparable program